Shipping
Complimentary U.S. Shipping
Fullness of Time Watch Company provides complimentary standard shipping to addresses within the United States.
Orders are typically prepared and shipped within 2–3 business days. Business days do not include weekends or federal holidays.
After your order ships, you will receive an email containing tracking information. Shipments are insured and may require a signature upon delivery.
Delivery estimates shown at checkout begin after the order has been processed. Carrier transit times are estimates and may be affected by weather, holidays or other circumstances outside our control.
At this time, we do not offer international shipping.
Address Changes
Please review your shipping address carefully before completing your purchase.
If an address needs to be changed, contact us immediately at info@fullnessoftimewatches.com. We will make every reasonable effort to help, but we cannot guarantee that an address can be changed after an order has entered the fulfillment process.
For customer protection, we may be unable to redirect an insured shipment to an address different from the one provided at checkout.
Order Delays
If we are unable to ship your order within the stated processing period, we will contact you with an updated estimated shipping date. You may accept the revised date or cancel the unshipped order for a full refund.
Lost or Damaged Shipments
If your package arrives visibly damaged, photograph the shipping carton and contents before discarding any packaging.
Please report damaged, missing or incorrectly delivered orders to info@fullnessoftimewatches.com as soon as possible, preferably within 48 hours of delivery. Include your order number, photographs and a description of the issue.
If tracking shows that a package was delivered but you cannot locate it, please:
- Confirm that the shipping address on your order is correct.
- Check with household members, neighbors and building personnel.
- Look around all possible delivery locations.
- Allow one additional business day, as carriers occasionally mark packages delivered before completing delivery.
- Contact us if the package still cannot be located.
We will work with the carrier and the customer to investigate insured shipping claims.